Frequently Asked Questions

Everything you need to know about shopping with SPELL

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We accept returns on all unworn items with original tags still attached within 30 days of delivery. Please note that sale items are eligible for store credit only.

How do I find the right size?

Each product page features a detailed size guide. We recommend checking your measurements against our chart as our contemporary fits may vary between collections.

Are your garments sustainably made?

At SPELL, we prioritize ethical production. We use organic cotton, recycled fibers, and eco-friendly dyes wherever possible to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer care team.